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Recover a Domain Currently in the Redemption Period

1&1 customers can reactivate a cancelled domain up to 30 days after it is deleted, which can be helpful if, for example, the domain was inadvertently canceled by the domain owner.

At the domain owner's request, the domain's cancellation can be reversed, and the domain will be restored. The owner can then continue using the domain. 1&1 charges a one-time fee of $50.00 for such a recovery.

How to Recover Your Domain:

If you wish to restore a domain from the Redemption period, please fill out our Domain Redemption Request Form.

Please note:
Before submitting the Domain Redemption Request Form, please make sure that your account is active and there are no current billing issues. If your account is no longer active, please contact us to set up a new one. Otherwise, we will not be able to process your request.

If you need help or have any questions about the form or recovery process, please contact our customer service representatives.

The completed form can then be e-mailed to process@1and1.com or faxed to 1-610-560-1501.

Background Information:

When 1&1 customers register a domain with 1&1, they obtain all rights of use for the domain.

After the domain is deleted with 1&1, ICANN takes over the further processing of the domain in cases such as it being registered by a different person. Before the domain can be registered to a new person, however, ICANN grants the previous domain owner a redemption period of 30 days in which to recover the cancelled domain. The right to use the domain remains with the previous domain owner during this period.

Retrieving the domain from ICANN can take considerable work on the part of 1&1, which we cover with a one-time fee of $50.00.

After the 30-day redemption period, the previous domain owner's rights of use expire. ICANN then releases the domain to be registered by another person. Recovery is no longer possible.

Please note:
For .org, .info and .biz domains, the procedure and the 30-day period are the same as they also use the label "Pending delete" for the redemption period. Otherwise nothing is different.

ICANN (Internet Corporation for Assigned Names and Numbers) is responsible for assigning internet addresses worldwide. It also allocates IP addresses to domains. You can find more information about ICANN on Wikipedia or directly on the ICANN website.

For additional information, you may want to reference: