1and1 Help Center Categories

print article

Restart or Shut Down a 1&1 Cloud Server VM

For 1&1 Cloud Servers
Step 1
Log in to your 1&1 Control Panel and select the relevant package.
Step 2
Click the 1&1 Cloud Panel link from the Cloud Server panel.
Cloud Server > 1&1 Cloud Panel
Cloud Server > 1&1 Cloud Panel

Step 3
If not already selected, click the Servers link from the Infrastructure section of the 1&1 Cloud Panel. scr_restart_cloud_server_01.png
Step 4
Select the 1&1 Cloud Server VM that you want to restart or shut down. scr_restart_cloud_server_01.png
Step 5
Click the On button and choose to either restart or shut down the 1&1 Cloud Server VM. scr_restart_cloud_server_01.png
Step 6
When prompted to choose a method to restart or shut down the server, select Software and click the Yes button.

If you find that your server is not restarting or shutting down using the software method, you can try again using the hardware method. Since the hardware method is comparable to physically unplugging your server from the electical outlet, it is highly recommended to try the software method first so that your server can go through the natural shutdown procedure.

Step 7
As your server restarts or shuts down, you can view the Status of the procedure in your 1&1 Cloud Panel. scr_restart_cloud_server_01.png